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1-877-7-LENSCRAFTERS (Or dial 1-877-753-6727)

Customer Service hours:

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Monday - Friday:
9 AM - 6 PM EST
Saturday & Sunday:

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WE'RE HERE TO HELP

Contact Us

We'd love to hear from you. There are lots of ways to get in touch with LensCrafters team - choose from the options below, or come visit a store near you. Find a store

Chat With Us

Get answers on the spot from a member of our customer service team.


Sorry agents are not available at this time

Give Us a Call

1-877-7-LENSCRAFTERS

(Or dial 1-877-753-6727)

Customer Service hours:

8 AM - 8 PM EST
Monday - Friday:
9 AM - 6 PM EST
Saturday & Sunday:

Email Us

We'll get back to you within 1 business day. Send an email

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LensCrafters, Inc.
4000 Luxottica Place
Mason, OH 45040

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*In California, eye exams are available at LensCrafters locations from licensed optometrists employed by EYEXAM of California, a licensed vision health care service plan. The optometrists are not employed by LensCrafters, which does not provide eye exams. Eye exams available by Independent Doctors of Optometry at or next to LensCrafters in most states. Doctors in some states are employed by LensCrafters.