Customer
Care

Contact Us

We’re here to help you find exactly what you need, answer your questions, and listen to your feedback. Use the links and numbers below to contact us, or drop by a LensCrafters near you.

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Give us a call

1-877-7-LENSCRAFTERS

(Or dial 1-877-753-6727)
TTY phone number: 855-589-8891
For questions regarding accessibility, please call 1-855-LX ACCESS (855-592-2237)

Customer Service Hours

Mon-Fri: 8:00am - 8:00pm
Sat-Sun: 9:00am - 6:00pm

Send us mail

We love getting letters, especially from you.

LensCrafters, Inc.
4000 Luxottica Place
Mason, OH 45040

Chat with us

Get answers on the spot from a member of our customer service team.