Reset your Password
Forgot your password? Enter your email below and we'll send you a temporary one.
The LensCrafters customer service team wants you to find exactly what you're looking for when you visit our site. Search our online customer service and FAQ pages for answers to popular questions or visit our Contact Us page for more information. We want to hear from you, so don't hesitate to reach out.
We'd love to hear from you. Send us an email, give us a call, write us a letter, or just stop by a store near you. Find a store
Give us a call
1-877-7-LENSCRAFTERS Or dial 1-877-753-6727
TTY phone number: 855-589-8891
For questions regarding accessibility, please call 1-855-LX-ACCESS (855-592-2237)
Customer Service Hours
Mon-Fri: 8:00am - 8:00pm
Sat-Sun: 9:00am - 6:00pm
Send Us Mail
We love getting letters, especially from you.
LensCrafters, Inc.
4000 Luxottica Place
Mason, OH 45040
Chat with us
Get answers on the spot from a member of our LensCrafters customer service team.
Access your saved information quickly.
Sign in to your account
Create an account
There are lots of ways to get answers or get in touch - choose from the options below.
You are using an outdated browser. Unfortunately, the LensCrafters website may not function properly on this browser.
For an exceptional site experience, please update your browser to take full advantage of scheduling an eye exam, finding a store, browsing frames and other key site features.
Thank you.