forgot your password?
Please enter your email address used for your account and we will sent a temporary password to you via email
Forgot your password? Enter your email below and we'll send you a temporary one.
We'd love to hear from you. Send us an email, give us a call, write us a letter, or just stop by a store near you. Find a store
We'll get back to you within 1 business day.Send an email
Give us a call
1-877-7-LENSCRAFTERS Or dial 1-877-753-6727
TTY phone number: 855-589-8891
For questions regarding accessibility, please call 1-855-LX-ACCESS (855-592-2237)
Customer Service Hours
Mon-Fri: 8:00am - 8:00pm EST
Sat-Sun: 9:00am - 6:00pm EST
Send Us Mail
We love getting letters, especially from you.
4000 Luxottica Place
Mason, OH 45040
Chat with us
Get answers on the spot from a member of our LensCrafters customer service team.
There are lots of ways to get answers or get in touch - choose from the options below.
You are using an outdated browser. Unfortunately, the LensCrafters website may not function properly on this browser.
For an exceptional site experience, please update your browser to take full advantage of key site features.