LensCrafters Contact Information

CONTACT US

From prescription inquiries to login assistance, we’re here to help you find exactly what you need, answer your questions, and listen to your feedback. Use the links and numbers below to contact us, or find a LensCrafters near you.

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GIVE US A CALL

1-877-753-6727 1-877-753-6727
Customer Service Hours

Mon-Fri: 8:30 am - 5:30 pm EST
Sat: 9 am - 5:30 pm EST
Sun: Closed

TTY phone number: 855-589-8891
If you need additional support or assistance due to
a disability, please contact us at
1-855-LX-ACCESS (855-592-2237)

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EMAIL US

We'll get back to you within one business day.
Send an email

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CHAT WITH US

Get answers on the spot from a member of our customer service team.
Chat Now

Chat hours

Mon-Fri: 9:00 am - 4:30 pm EST
Sat - Sun: Closed

HAVE A QUESTION?

Search FAQs to find answers to the most commonly asked questions.

Go to FAQs
Check your insurance eligibility
We accept most vision insurance plans online, saving you time and money.
Discover more
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Eligible for frames discount

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Eligible for frames discount

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Eligible for contact lenses discount

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Eligible for eye exam discount

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