Terms and Conditions for LensCrafters

Thank you for visiting the LensCrafters site, provided to you by Luxottica of America Inc. ("Luxottica"). This document sets forth the terms and conditions that apply to your use of the site.


The effective date of this Terms of Use Agreement ("Agreement") is November 9, 2021. This version of the Agreement of use replaces and supersedes any prior terms of use applicable to this site.

This site is owned by Luxottica. We, Luxottica, our affiliates and third-party agents, provide this site and related services to you, the user of this site, only for your personal, non-commercial use and subject to your acceptance of and compliance with this Agreement. Please read the terms contained herein carefully before using this site and/or the services associated therewith. Your use of this site and the associated services confirms your unconditional acceptance of these terms and conditions. If you do not accept these terms and conditions, do not use this site.

Notice of Agreement to Arbitrate and Class Action Waiver

By accepting these Terms, you are agreeing to the arbitration agreement and class action waiver contained in Section K of these Terms below.


Changes to this Agreement

We reserve the right, in our sole discretion, to revise this Agreement at any time. Any changes to these terms will be included in a revised version of this Agreement accessible through the site. Your continued use of the site and any related services following posting of any changes to this Agreement constitutes your unconditional acceptance and agreement to be bound by the changed terms. You must cease using the site if you do not agree to be bound by the revised terms and conditions.


Privacy Information

By using this site, creating a user account and/or placing orders for products or services through this site, you consent to our collection and use of personal information as discussed in our Privacy Policy, which is hereby incorporated into this Agreement. A copy of the Privacy Policy can be accessed here. Information regarding our practices with regard to any health information you provide to us is included in our HIPAA notice.


General Use and Site License

This site and its related services are intended only for use by those who are 18 years of age or older and of the age of majority in the jurisdiction in which they reside. If you are not 18 or older, and of the age of majority in the jurisdiction in which you reside, you cannot use this site without the supervision of your parent or legal guardian. If you are a parent or legal guardian, you agree that you will monitor and supervise the use of this site by children, minors, and others under your care, and you agree to be responsible for their use of this site.

The content contained in this site is provided by LensCrafters as a service to its customers. This site does not contain information about all diseases, nor does this site contain all medical information that may be relevant. All content provided in this site is only general health information and is only intended to facilitate communication between you and your healthcare provider. It is not intended for diagnosis and cannot provide a diagnosis for any individual and should not be used as a substitute for seeking professional medical advice, diagnosis, treatment, or care. All specific medical questions you have about your medical condition, treatment, care, or diagnosis should be presented to your own professional healthcare provider. You should never disregard medical advice or delay in seeking it because of something you have read on this site.

We grant you a limited, nonexclusive, and revocable license to make personal and non-commercial use of the site. You may view, copy, download, or print materials from this site for your own personal and non-commercial use. In this context, "personal and non-commercial use" does not include posting, uploading, or otherwise publishing the materials to any other site, except that you may post and share materials from this site in connection with your non-commercial and personal use of social media websites and services, such as Facebook, MySpace, and Twitter, as well as through blogs or similar types of postings. This license does not include any rights not specifically enumerated herein. You agree to use this site only for lawful purposes and in accordance with the terms and conditions contained herein.

Without altering the scope of the license, and except as expressly provided for in this Agreement, this license does not include the right: (a) to modify, adapt, translate, copy, reproduce, imitate, distribute, publish, or resell the site or any of the content on the site, including but not limited to the trademarks and copyrights of Luxottica and its affiliates, or to make derivative use of the site or its contents; (b) to make commercial use of the site or any of its contents; (c) to collect and use product listings, descriptions or images; (d) to download or copy any user's account information for your own use or for the benefit of another party; (e) to bypass any technical measures used to prevent or restrict access to any portion of the site; (f) to reverse engineer, decompile or disassemble the site, or to convert into human readable form any of the contents of this site not intended to be so read, including but not limited to using or directly viewing the underlying code for the site except as interpreted and displayed in a web browser; (g) to use any data mining, robots, or similar automated data gathering and extraction tools to access the site; (h) to violate or attempt to violate the security of the site; or (i) to interfere with or attempt to interfere with the proper working of the site.

You acknowledge that your use of this site is at our sole discretion, and your license to use the site may be terminated by us at any time, for any reason or for no reason. We reserve the right, in our sole discretion, to refuse service, to block or prevent future access to and use of this site, to terminate any user's account, and to alter or delete any material submitted to the site through the user's account. Following termination of this license, the terms of this Agreement shall still apply to the extent practicable.


Intellectual Property Rights

Unless otherwise noted, all content included on this site, including images, illustrations, designs, icons, photographs, video clips, text, and other material, is the property of Luxottica or its suppliers, licensors, partners, or affiliates and is protected by United States and international copyright laws. All the content on this site is either the property of Luxottica or is used by us with the permission of its owner. The compilation of this site is the exclusive property of Luxottica and is protected by United States and international copyright laws. You agree that you will not take any actions inconsistent with Luxottica’s ownership of the site and its content.

The trademarks, logos, and service marks displayed on this site are owned by Luxottica, The United States Shoe Corporation (or their affiliates) and third parties, and this site's trade dress is owned by Luxottica, The United States Shoe Corporation, or their affiliates. All trademarks not owned by Luxottica, The United States Shoe Corporation, or their affiliates are the property of their respective owners, and, where used by Luxottica, are used with permission. Nothing contained on this site may be construed as granting, by implication, estoppel, or otherwise, any right or license to use any trademark. Luxottica, The United States Shoe Corporation's, and their affiliates' trademarks and/or trade dress may not be copied, imitated, or used, in whole or in part (including use in metatags or in hidden text), without our prior written permission. You agree that you will not take any actions inconsistent with Luxottica’s, The United States Shoe Corporation's or their affiliates' ownership of, or any third party's ownership of, the trademarks and trade dress used on this site.

Any unauthorized use of any content or materials on this site is strictly prohibited and may violate copyright and trademark laws, and/or the laws of privacy, publicity, and/or communications regulations and statutes. For information on how you may obtain authorization to use any materials or content from this site, or to use Luxottica’s, The United States Shoe Corporation's or their affiliates' trademarks, service marks, product names, or trade dress, please contact us through the Customer Service section of this site.


Your Account

Before you can make use of certain services associated with this site, you must register as a user and create a user account. You agree and warrant that all information you provide to us through this site, including but not limited to any contact information and other registration information for your account, is truthful and accurate. You further agree to maintain the accuracy of your account information and to inform us promptly of any changes to your account information, including but not limited to any changes to your email address.

You agree to accept responsibility for all activities that occur under your account. You agree not to disclose your account password to others, and you agree to notify us immediately of any unauthorized use of your account. We are neither responsible for nor liable for any loss or other injury that you may incur because of someone else using your user account or password, either with or without your knowledge.

By creating an account with Luxottica, you consent to receive communications from us electronically via the email address associated with your account. Although you can opt not to receive promotional messages, we retain the right to send you informational email messages about your account or administrative notices regarding the site, as permitted under the CAN-SPAM Act (15 U.S.C. § 7701 et seq.).


Submission of Content and User Activity

From time to time, we may make available on this site services, features or sections that allow users to post or upload materials to the site or to our servers. You understand that all information, communications, data, text, software, music, sound, photographs, graphics, video, messages, or other materials ("Content"), whether publicly posted or privately transmitted, are the sole responsibility of the person from which such Content originated. This means that you, and not Luxottica, are entirely responsible for all Content that you upload, post, email, transmit, or otherwise make available through the site or any associated services.

You represent and warrant that: you own or otherwise control all the rights to any Content that you upload, transmit, or otherwise make available through the site; use of the Content you provide does not violate the intellectual property rights or any other rights of any third parties; and use of the Content you provide will not cause injury to any person or entity. In line with, and without limiting, the foregoing, you specifically agree that you will not: (a) provide any Content that is unlawful (according to local, state, federal, or international law) or any Content that advocates illegal activity; (b) provide any Content that is defamatory, false or libelous, or that contains unlawful, harmful, threatening, harassing, discriminatory, abusive, profane, pornographic, or obscene material; (c) provide any Content that you do not have a right to provide under law or under a contractual or fiduciary relationship; (d) provide any Content that contains software viruses or other harmful devices; or (e) impersonate any other person or entity or forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content you provide. You agree that you will indemnify Luxottica or its affiliates for all claims resulting from or related to Content you post or submit.

You grant the following license with respect to any and all Content you post or submit to this site: you hereby expressly grant to Luxottica a royalty-free, perpetual, non-exclusive, irrevocable right and license to use, reproduce, adapt, modify, publish, edit, translate, perform, transmit, sell, exploit, sublicense, or otherwise distribute and display the Content and any ideas, concepts, know-how or techniques contained therein for any reason and in any manner it chooses, alone or as a part of other works, in any form, medium, or technology now known or later developed, without restriction and without compensation of any kind to you, and you waive all moral rights in all such Content. For informational purposes, we note that the uses to which we may put the information or Content you provide include but are not limited to: reproduction and use in any and all media whether now known or hereafter devised; publication of the Content or a derivative thereof for promotional, marketing, and advertising purposes; and use in the development and manufacture of products.

We do not control the Content delivered via the site by you or other users, and, as such, do not guarantee the accuracy, integrity, or quality of such Content. You understand that by using the site, you may be exposed to Content that is offensive, indecent, or objectionable. Under no circumstances will we be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred because of the use of any Content posted, emailed, transmitted, or otherwise made available via the site.

The opinions expressed in postings or other Content on this site are not necessarily those of Luxottica or its content providers, advertisers, sponsors, affiliated, or related entities. We make no representations or warranties regarding any information or opinions posted to or otherwise included on or transmitted through the site. We do not represent or guarantee the truthfulness, accuracy, or reliability of any Content or determine whether the Content violates the rights of others. You acknowledge that any reliance on material posted by other users will be at your own risk.

We do not and are not obligated to regularly review, monitor, delete, or edit the Content of the site as posted by users. However, we reserve the right to do so at any time in its sole discretion, for any reason or no reason, and to edit or delete any posting or submission, in whole or in part, with or without notice. We are not responsible or liable for damages of any kind arising from any Content, or from our alteration or deletion of any Content, even when we are advised of the possibility of such damages.

You acknowledge, consent, and agree that Luxottica may access, preserve, and disclose your account information and any Content you submit if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce this Agreement; (c) respond to claims that any Content violates the rights of third parties; (d) respond to your requests for customer service; or (e) protect the rights, property, or personal safety of Luxottica, its affiliates, its personnel, other users, and the public.


Site Promotions and Transactions

We are not responsible for typographical or other errors or omissions regarding products, prices or other information provided on this site. All product sales and promotions are subject to the terms of this Agreement, in addition to any other terms that may apply. Promotional offers and prices are available for a limited time as specified on the site. Prices and promotions are subject to change without prior notice, and inventory and availability are subject to change.

The posting of prices on our site is not an offer for sale of goods, and the order confirmation is not an acceptance of an offer to purchase goods. We cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, some items shown on this site may be mispriced. If an item's correct price is higher than our advertised price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. The contract for sale of goods between us and any customer is not entered into until we charge a valid credit card or otherwise accept payment.

Depending on your location, items purchased from this site may be subject to tax at the appropriate state and local rate. Applicable taxes will be displayed during the ordering process.

All items purchased from this site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Because customer service is paramount to our business, we reserve the right to refuse to sell products to you if it reasonably appears to us that you intend to resell the products. In addition, we reserve the right to limit quantities of items purchased by each customer, to cancel any order or part of an order, or to refuse service to anyone for any reason. Such reasons may include, but are not limited to, unauthorized coupon use, product availability, price discrepancy, or pricing error. We reserve the right to charge fees or extra shipping charges for any product that is backordered.

From time to time, we may offer and/or co-sponsor contests, sweepstakes, games, or other similar promotions via this site. Each of these activities shall be governed by specific rules accessible from the site in connection with the promotion.


Links to Third Party Sites

From time to time, we may provide links to other internet sites or resources via this site, and other sites may link to this site. We have not reviewed the accuracy of the content of any linked third-party site. No endorsement of any such linked third-party site is made, either express or implied. Because we have no control over such sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources, and that we do not endorse and are not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any such site or resource. Use of such links is at your own risk.



To the extent applicable, software from this site is subject to United States Export Controls. No software from this site may be downloaded or exported: (i) into, or to a national or resident of, any other country to which the United States has embargoed goods; or (ii) to anyone to the United States Treasury Department's list of Specially Designated Nations or the U.S. Commerce Department's Table of Deny Orders. By downloading or using software on this Site, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or any such list.


Disclaimer of Warranties; Indemnification; Resolution of Disputes

Luxottica provides this site and the associated services in connection with one or more affiliated companies and third-party agents. Any terms and conditions related to the disclaimer of warranties, your obligation to indemnify Luxottica, and your available remedy in the event of any dispute apply equally with respect to these affiliated companies and agents.

This site, its content, and any associated services are provided by Luxottica retail on an "as is" and "as available" basis. Luxottica makes no representations or warranties of any kind, express or implied, as to the operation of this site, to the information, content, materials, or products included on this site, or to the functionality of any services associated therewith. To the fullest extent permissible by applicable law, luxottica disclaims any and all implied warranties, including but not limited to implied warranties of title, merchantability and fitness for a particular purpose, of workmanlike effort, of suitability, availability, accuracy, reliability, completeness, or timeliness of content, or of non-infringement, as well as warranties arising through course of dealing or usage or trade. further, Luxottica retail makes no representations or warranties that this site and/or its contents are accurate, complete, reliable, current, or error-free, or that any disclosures on this site satisfy government regulations regarding the disclosure of information related to certain products. Luxottica is not responsible for typographical errors or omissions relating to pricing, text, photography, or any other contents on this site.

By using this luxottica site, you acknowledge that your use of the site, including your use of any and all associated content, data or software distributed by, downloaded or accessed from or through this site, and any associated services is solely at your own risk. Luxottica does not warrant or guarantee that its site, servers, or emails sent by or on behalf of Luxottica are free of viruses, worms, or other harmful components. Further, Luxottica does not guarantee the continuous, uninterrupted, and error-free operation of its site, nor that all communications between you and luxottica, or between you and any other user of the site, will be secure from access or interference by third parties.

Luxottica will not be liable for any damages of any kind arising from or otherwise related to your use of or inability to use this site or the associated services, including but not limited to direct, indirect, incidental, punitive, and consequential damages, even if Luxottica has been advised of or should have known of the possibility of such damages. Without limiting the foregoing, Luxottica will not be liable for any damage to your computer, telecommunication equipment, or other property caused by or arising from your accessing or use of this site, or from your downloading of any materials from this site, or for any damages arising out of a third party's unauthorized access to and use of your personal information stored on Luxottica’s computers and/or servers. In no event shall the aggregate liability of Luxottica, its parent, subsidiaries, or affiliates-whether in contract, warranty, tort (including but not limited to negligence), product liability, strict liability, or other theory-arising out of or relating to the use of this site exceed the lesser of $5, or the total amount you paid to luxottica retail.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions or limitation may not apply to you, and you may have additional rights.

You agree to indemnify, defend and hold harmless Luxottica, its subsidiaries, agents, distributors, and affiliates, and their officers, directors, and employees, from and against any claim, demand, damages, cost, and expenses, including reasonable attorney fees, arising from or related to your use of this site and the services provided in connection with the site, or your breach of any provision of this Agreement or any warranty provided hereunder.

You agree that if you are dissatisfied with the site or any services offered in connection with the site, if you do not agree with any part of this Agreement, or you have any other dispute or claim with or against Luxottica with respect to this Agreement or the site, your sole and exclusive remedy is to discontinue using the site and any services offered in connection with the site.

This site is created and maintained by Luxottica in the State of Ohio. We make no representation that the site or any of its content is appropriate or available for use outside the United States of America, and access to the site from territories where the content is illegal is prohibited. You agree that you are solely responsible for compliance with applicable local laws connected with your use of this site.

You agree that the laws of the State of Ohio, without giving effect to any principles of conflicts of laws, will govern this Agreement and any dispute of any sort that may arise between you and Luxottica or its affiliates.


Agreement to Arbitrate

You and Luxottica agree that any and all disputes or claims with or against any party that relate to or arise from your use of or access to our Services, or any products or services sold, offered, or purchased through our Services shall be resolved exclusively through final and binding arbitration, rather than in court, except that you may assert claims in small claims court, if your claims qualify. The Federal Arbitration Act governs the interpretation and enforcement of this Agreement to Arbitrate section (this “Agreement to Arbitrate”).

Prohibition of Class and Representative Actions and Non-Individualized Relief

You and Luxottica agree that each of us may bring claims that relate to or arise from your use of or access to our Services, any products or services sold, offered, or purchased through our Services, or communications (including calls, texts, or emails) that relate to or arise from your use of or access to our Services only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding, including but not limited to actions under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., the California Invasion of Privacy Act, Cal. Penal Code § 630 et seq., and other federal and state telemarketing and privacy laws. Unless both you and us agree otherwise, the arbitrator may not consolidate or join more than one person’s or party’s claims, and may not otherwise preside over any form if a consolidated, representative, or class proceeding. The arbitrator may award relief, including monetary, injunctive, and declaratory relief, only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party’s individual claim(s). Any relief awarded cannot affect our other users.

Arbitration Procedures

The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this Agreement to Arbitrate, any part of it, or of this Agreement including, but not limited to, any claim that all or any part of the Agreement to Arbitrate or this Agreement is void or voidable.

The arbitration will be conducted by the American Arbitration Association (“AAA”) under its rules and procedures, including the AAA’s Supplementary Procedures for Consumer-Related Disputes (as applicable), as modified by this Agreement to Arbitrate. The AAA’s rules and a form for initiating arbitration proceedings is available on the AAA’s site at http://www.adr.org.

The arbitration shall be held in the county in which you reside or at another mutually agreed location. If the value of the relief sought is $10,000 or less, you or Luxottica may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on you and us subject to the arbitrator’s discretion to require an in-person hearing, if the circumstances warrant. Attendance at an in-person hearing may be made by telephone by you and/or us, unless the arbitrator requires otherwise.

The arbitrator will decide the substance of all claims in accordance with the laws of the State of Ohio, including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator shall not be bound by rulings in prior arbitrations involving our other users but is bound by rulings in prior arbitrations involving the same user to the extent required by applicable law. The arbitrator’s award shall be final and binding and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

This arbitration provision shall survive termination of this Agreement to Arbitrate and the closing of your Account or your use of or access to our Services, or any products or services sold, offered, or purchased through our Services.

Costs of Arbitration

Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules, unless otherwise stated in this Agreement to Arbitrate. If the value of the relief sought is $10,000 or less, at your request, we will pay all filing, administration, and arbitrator fees associated with the arbitration. Any request for payment of fees by us should be submitted by mail to the AAA along with your Demand for Arbitration and we will make arrangements to pay all necessary fees directly to the AAA. If the value of the relief sought is more than $10,000 and you can demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, we will pay as much of the filing, administration, and arbitrator fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. In the event the arbitrator determines the claim(s) you assert in the arbitration to be frivolous, you agree to reimburse us for all fees associated with the arbitration paid by us on your behalf, which you otherwise would be obligated to pay under the AAA’s rules.


The arbitration proceedings and arbitration award shall be maintained by the parties as strictly confidential, except as is otherwise required by court order or as is necessary to confirm, vacate or enforce the award and for disclosure in confidence to the parties’ respective attorneys, tax advisors and senior management and to family members of a party who is an individual.


Except for any of the provisions in of this Agreement to Arbitrate (“Prohibition of Class and Representative Actions and Non-Individualized Relief”), if an arbitrator or court decides that any part of this Agreement to Arbitrate is invalid or unenforceable, the other parts of this Agreement to Arbitrate shall still apply. If an arbitrator or court decides that any of the provisions in Section 1 of this Agreement to Arbitrate (“Prohibition of Class and Representative Actions and Non-Individualized Relief”) is invalid or unenforceable, then the entirety of this Agreement to Arbitrate shall be null and void. The remainder of the Agreement and its Legal Disputes Section will continue to apply.


Consent to Contact

Text Messages

By using this website, you agree to the following statement:

“I agree that providing my telephone number in any submission on Luxottica’s website, including LensCrafters, I provide my signature consenting to contact from LensCrafters, at the number I provided regarding products or services via live, automated or prerecorded call, text, or email. I understand that I am not required to enter into this agreement as a condition of purchase. I can revoke this consent by texting STOP to 86124.

You may receive texts from LensCrafters regarding your account, purchases, or special offers. Message and data rates may apply. Maximum number of messages per month will vary based on the subscription list you have enrolled in. You can unsubscribe at any time by texting STOP to 86124. You will receive a text confirming that you have been unsubscribed. If you have questions, reply HELP to 86124 or contact Luxottica Retail at 1-877-753-6727.

Luxottica will not be liable for any delays in the receipt of any text messages. Delivery is subject to effective transmission from your network operator.

Data obtained from you in connection with this text messaging service may include your mobile phone number, your carrier’s name, and the date, time, and content of your messages and other information you provide to Luxottica as part of this service. Luxottica may use this information to contact you and provide services you request. Luxottica may also use this information as described in the subscription list you have enrolled in.



You agree and consent that Luxottica may record or monitor communications made by you during any calls you make to LensCrafters as permitted by 18 U.S.C. § 2511 et seq., Cal. Penal Code § 630 et seq., and other state laws that regulate call monitoring and recording. By calling LensCrafters, you expressly consent and grant it the right to record or monitor and use this information for the purposes set out in the Privacy Policy. Luxottica is under no obligation to monitor or record its services for accuracy, completeness, or quality.


Waiver and Severability

Failure to insist on strict performance of any of the terms and conditions of this Agreement will not operate as a waiver of any subsequent or other default or failure of performance. If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law or court order, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most clearly matches the intent of the original provision and the remainder of this Agreement shall continue in effect.


Independent Party

You are an independent party. No joint venture, partnership, employment, or agency relationship exists between you and Luxottica because of this Agreement or your utilization of this site.


Copyright Infringement Claims

Luxottica respects the intellectual property rights of third parties and complies with the terms of the Digital Millennium Copyright Act (DMCA) regarding such rights. Luxottica reserves the right to remove access to infringing material posted to its site. Such actions do not affect or modify any other rights Luxottica may have under law or contract. If you believe that any portion of the material contained on this site infringes your copyright, notify Luxottica of your claim in accordance with the following procedure. We will take appropriate action as required by the DMCA, 17 U.S.C. § 512(c)(3).

Written Notification must be submitted to this site's Designated Agent:

Legal Department

4000 Luxottica Place

 Mason, Ohio 45040

Facsimile: 513-492-6907

Email: adcopyreview@luxotticaretail.com

To be effective, the Notification must be in writing and contain the following information:

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
Identification of the copyrighted work claimed to have been infringed or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
A statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Upon receipt of the written Notification containing the information outlined above, Luxottica will:

Remove or disable access to the material that is alleged to be infringing; Forward the written notification to such alleged infringer;
Take reasonable steps to promptly notify the alleged infringer that it has removed or disabled access to the material.

A Counter Notification will be effective if in writing, provided to the Designated Agent, and including substantially the following:

A physical or electronic signature of the alleged infringer;
Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
A statement under penalty of perjury that the alleged infringer has a good faith belief that the material was removed or disabled because of mistake or misidentification of the material to be removed or disabled;
The alleged infringer's name, address, and telephone number, and a statement that the alleged infringer consents to jurisdiction of Federal District Court for the judicial district in which the address is located or, if outside of the United States, for any judicial district in which Luxottica may be found, and that the alleged infringer will accept service of process from the person who provided notification or the agent of such person.

Upon receipt of a Counter Notification containing the information outlined above, Luxottica will:

Promptly provide the complaining party with a copy of the Counter Notification;
Inform the complaining party that it will replace the removed material within ten (10) to fourteen (14) business days following the receipt of the Counter Notification, provided Luxottica’s Designated Agent has not received notice from the complaining party that an action has been filed seeking a court order to restrain alleged infringer from engaging in infringing activity relating to the material on Luxottica's network or system.

This process only relates to reporting a claim of copyright infringement. Messages related to other matters will not receive a response through this process.


General Information

This Agreement represents the entire understanding between the parties regarding your use of the site, and supersedes all other agreements, express, or implied, between them. This Agreement shall not be modified except as provided for herein or except in writing, signed by an authorized representative of Luxottica. If any provision of this Agreement is determined to be invalid or unenforceable for any reason whatsoever, the remainder of this Agreement shall be enforced to the extent possible, and the offending provision shall be treated as though not a part of this Agreement. Luxottica’s failure to act with respect to a breach of this Agreement by you or others does not constitute a waiver of its rights with respect to that breach or any subsequent breach, nor shall it constitute a waiver of any other rights under this Agreement.

A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

The section titles in this Terms of Use Agreement are for convenience only and have no legal or contractual effect.

Any rights not expressly granted herein are reserved.

If you have any questions or suggestions regarding these terms and conditions, please contact us at:

Luxottica of America Inc.

 ATTN: Privacy Office

4000 Luxottica Place

 Mason, Ohio 45040

Phone: 513-765-4321


Check your insurance eligibility
We accept most vision insurance plans online, saving you time and money.
Discover more
Insurance provider cannot be empty.
{{personalFormFilled()}} {{planFormFilled()}}
To proceed, tick the box above to certify you're 18 years or older. If you're not, you cannot proceed with this step.

We're finding your insurance benefits information. This may take a few minutes.

User not found alert

Make sure the information you entered matched your insurance details.

Insurance provider cannot be empty.
{{personalFormFilled()}} {{planFormFilled()}}
User not found alert

See below for your available benefits.

But it looks like you have no benefits available at this time...

Eligible for frames discount

Benefit available

Benefit unvailable

Eligible for frames discount

Benefit available

Benefit unvailable

Eligible for contact lenses discount

Benefit available

Benefit unvailable

Eligible for eye exam discount

Benefit available

Benefit unvailable

No benefits? No worries.
Remove insurance benefits
Remove insurance benefits
User not found alert

Too many failed attempts.

For your security, we've temporarely blocked the insurance look up.